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Resources & Support
FAQ
General
Elementa NC Water Systems
Vita Craft Cookware
Townecraft Air Systems
Vita Craft Cutlery
Whole-house filtration reduces contaminants such as chlorine and sediment in all the water entering your home. A salt-free softener conditions the water so hard minerals do not form scale on your pipes, fixtures and appliances. Many homes benefit from both, and your free water test shows which you need. Learn more →
Waterless cooking with Vita Craft surgical stainless-steel cookware uses the natural moisture in food, or a very small amount of added water, so fewer nutrients are lost in cooking water. It also brings out the natural flavor and color of vegetables, and you can cook with little or no added fat. The vapor-seal lid helps hold in moisture and flavor.
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Water systems come with a 2-Year Manufacturer Warranty on every component, plus your first year of maintenance free. After that, the Elementa Care Plan continues your protection: every year, Elementa NC services your system, and while your plan is active, covered parts and labor are included. Keep the plan, keep the protection. Vita Craft cookware and cutlery carry a Limited Lifetime Warranty.
If you believe your system has a defect or is not performing as described in your contract, notify us in writing within 7 days of installation. We will inspect it and make the adjustments needed. Concerns are reviewed against the objective criteria in your contract, and if a problem cannot be corrected, the remedy in your contract applies.
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