The Chemistry Behind Your Municipal Tap: Indian Trail Utility Facts
Chloramine Most of the Year
Union County Water uses chloramine and switches to chlorine only each March into April for maintenance, when taste or odor may change. Catalytic carbon reduces both.
Two Sources, Two Plants
Catawba River and Lake Tillery water can taste slightly different.
Flushing Sediment
Grit stirred up during hydrant flushing.
Whole-House Carbon & Sediment vs. Pure Culinary RO for Busy Families
Union County Water supplies most of Indian Trail, while small portions of Beacon Hills and Crismark are served by Carolina Water Services of NC. Union County Water draws from the Catawba River and Lake Tillery, the latter treated at the Yadkin River Water Treatment Plant, online since February 2024.
Catalytic Carbon
Handles chloramine and the spring chlorine switch for every bath and shower.
Scale Conditioning
Added if your results call for it.
Family RO Station
For drinking, cooking and refilling water bottles. RO reduces many dissolved contaminants; your diagnostic shows what's in your water.
Elementa Care Plan & 2-Year Warranty: How Indian Trail Coverage Works
2-Year Warranty + Elementa Care Plan
Years 1-2: a manufacturer warranty covers your equipment from the purchase date.
Month 12: your first annual maintenance costs nothing.
Year 3 and after: the Elementa Care Plan. Each year certified Elementa NC technicians service your system, and it's covered for the next 12 months.
New owners: coverage transfers to whoever buys your home and keeps the Care Plan.
Missed service: a more extensive restoration service reinstates coverage, priced at the time of service.
Third-party reinstall: the warranty is paused until an Elementa yearly check confirms the system.